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  • 💰 Uncovering Hidden Costs in SaaS Development: Key Challenges & Smart Growth Strategies

💰 Uncovering Hidden Costs in SaaS Development: Key Challenges & Smart Growth Strategies

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📖 TODAY’S ISSUE

Greetings! Ben here! I’m holding a SaaS Metrics AMA in my community today at 8am PT. Join my community here and then RSVP in the Meetups section.

We have some great articles below to help you with your SaaS!

Many thanks to today’s sponsor! I know I need every hour that I can get.

Launching a SaaS startup is promising but fraught with hidden costs and challenges. DevOps and cloud expenses often escalate unexpectedly, scalability issues can hinder growth, and security is frequently overlooked. Targeting startups and small businesses rather than large enterprises can accelerate adoption and refine your product through real-world feedback. Read more here!

⚡ LATEST IN RUNNING YOUR SAAS

SaaS Churn & Retention: 2025 Global Benchmarks

Retaining users is critical for SaaS success, but churn remains a challenge. On average, software products lose 70% of users within three months, with the top 10% of products retaining nearly twice as many. Manufacturing and Consumer Goods sectors lead in retention, while Financial and Government software struggle the most. Smaller companies see higher retention initially, but enterprises dominate long-term.

Traditional B2B website design is slow and often based on assumptions, leading to delayed results. A data-driven approach leverages actual user behavior to optimize UX, reducing bounce rates and boosting conversions. SaaS companies can continuously refine their sites for better engagement by using analytics, heat maps, and session recordings. This method ensures agility, aligning website performance with evolving market needs. Read more

Revenue alone doesn’t determine a SaaS business’s success—buyers must evaluate customer retention, recurring revenue, and acquisition costs. A high churn rate or costly customer acquisition can signal sustainability challenges. Scalability and market size also play crucial roles in assessing long-term growth potential. Choosing a SaaS business with strong retention and expansion opportunities ensures a more profitable investment. Read more

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💸 WHO RAISED?

Discover startups who just raised funds.

👉You now have the opportunity to sponsor this newsletter and connect with 10,000 individuals deeply embedded in the SaaS ecosystem. Our readership includes builders, founders, entrepreneurs, investors, marketers, and no-code innovators, making this the ideal platform to engage with the SaaS community.

Want to sponsor this newsletter? 👉 👉 Contact Ben!